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• CEO Express
"CEO Express was designed with the busy executive in mind. It combines links to daiy and business news, business magazines, technology magazines, Internet search engines, and a bevy of other information in one website."
• CIO.com/CIO Magazine
"The leading resource for Information Executives"
•Service News
The Newspaper for Computer Service and Support
• SalesDoctors Online Magazine
DM News and Teleservices News
•Supportindustry.com
"The premium source for support organizations to gain insight into the IT industry."
• Why Consultants Generally Suck by Stanley Bing
Fortune Magazine, 29 May, 2000
• Five More Ways To Reach Out-Of-The-Box Thinking by Howard Eisner
Washington Business Journal, May 22, 2025
• Five Ways To Practice Thinking Outside The Box by Howard Eisner
Washington Business Journal, July 19, 2025
• Selecting a Consultant
Call Center Magazine, June, 1999
• “What Color is HR’s Parachute?”
Interview with Richard Nelson Bolles
Author of What Color is Your Parachute?
Workforce Magazine, September, 1998
“The best [consultants] are those who ask all the resident managers what decisions they would reverse if they were in charge of the place, sifting those [decisions], and then recommending the best. In other words, in most cases, the best consultants are those already inside the organization. The best outside consultant is one who knows that and uses it rather than coming in with a ready-made solution, one size fits all.”
• The Search for Meaning (excerpt)
A Conversation with Charles Handy
Peter F. Drucker Foundation
Summer 1997
"how do you view the business-guru system?"
• High-Impact Consulting by Robert Schaffer, 1997.
"The premise of one of the latest business and management best sellers, ‘High-Impact Consulting’ by Robert Schaffer is management consultants as well as internal service organizations do not deliver sustaining business results to their customers. Despite the effort and expense in designing complex and ostensibly brilliant solutions to common business problems, such as improving productivity, developing strategy, increasing performance, and bolstering quality, consulting projects often fail because the solutions ultimately have no impact on the customer's business. Why? Mr. Schaffer’s answer lies in the traditional way in which consultants conduct their work. In this book, he identifies the five major flaws of traditional consulting and why they lead to failed projects, and offers a fresh approach for successful consulting for lasting business results."
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