• Productivity Management - data, metrics, scheduling, service levels, quality measurements, team organization, intra- and inter- department communication, management tools and reports
• Organizational Structure - levels of management, employees per manager, work distribution, human resource data (attendance, retention, training)
• Technology - leveraging, capacity versus performance
• Results - customer satisfaction measurements, strategy versus tactics, sales effectiveness, revenue enhancements, service level versus marginal cost analysis

Although the analysis focuses on tactical operations management, through Strategic Consociates the operations analysis can be expanded to include a more in-depth investigation of technology and human resource needs.