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| desired outcomes are not processes | ||||||||
| The problem with inefficiency is a problem for management, not the worker. Frederick W. Taylor |
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Effective processes need clear, strategic business objectives and short-interval management in order to avoid segmentation, duplication, lack of cooperation, poor work sequence, non-value added work, increases in the cost of quality, and lengthening of cycle times. In order to reduce this counterproductive work and expense while emphasizing service and quality, departments require customized process redesign based on
In addition, while processes and technology may increase capacity, management and teams need to vigorously extract performance and benefits -- the promised but often unrequited benefits of process and technology solutions. |
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| desired outcomes are not processes data is not information empowerment is not management |
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| copyright Consociates KJ Incorporated |
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